Contact Us

User comment

• • cartiermiles ( 2010-03-03 21:22:41 )
  • hi i want to order but dont see a place to put my debit card # in.. i want the ugg adirondack in obsidian color size 9... i even got a tracking # 2010030422065622
  • Administrator: Hi Erica, we have sent an invoice to you via email to guide you pay, please check your mailbox. Just need to click the link "pay now" then you can complete the payment following the instruction. Any further needs please feel free to email our customer service at service@go4uggboots.com
• • Anonymous user ( 2010-02-23 15:42:10 )
  • Hi i am interested in ordering several pair of your ugg boots!, can you PLEASE tell me do your uggs have all the "UGG" tags on the lower back of the boot! it does not show the tag on the pics on your site! please let me know,i look forward to ordering from you!Thank you , Monique
  • Administrator: Hi Monique, all our boots come with the tags on the lower back of the boots and you can place the order directly on our website. Any further needs please feel free to check with our live chat or email us at service@go4uggboots.com
• • Anonymous user ( 2010-02-22 21:28:16 )
  • Hi I just received my order today . I ordered a size 6 and received a size 9 . How can I exchange them ?
  • Administrator: Hi angelina, sorry to learn your problem. Would you please provide some pictures of the boots with size 9 to our customer service mailbox, service@go4uggboots.com, then we will check with our supplier. And please don't worry, we will try our best to solve your problem amicably.
• • duckie7953 ( 2010-02-20 12:57:41 )
  • i would like to know why my order has not shipped...it's been more than 5 days..tracking number2010021674450622..thank you
  • Administrator: Hi Anna Flores, we have sent an email to you but got no reply. For your order, glad to tell you that everything is OK for the Grey one, but the Navy one is out of stock at the moment, just wonder if you are willing to have a change for a Chestnut color instead, then shipment will be arranged quite soon. Or appreciate you to wait for extra several days for the Navy one.
• • garibay4716 ( 2010-02-18 19:49:44 )
  • Hi, I just received my boots and one is shorter than the other, and the color is darker than the other. Where can I return the boots?
  • Administrator: Hi Irma Sanchez, sorry to learn your problem. Just wondering whether you want to take a new pair of boots and we can resend a new pair to you. And we have sent an email to you. Please no worries, we will do our best to solve your problem. Apologize again for the inconvenience.

Email Address:
Rank:
Content: